Shipping policy


At Jakhah Oud, we are committed to delivering your orders safely and promptly within the UAE and internationally. Below are the details of our shipping policy:

1. Delivery Areas

We currently deliver to:

  • All Emirates within the UAE (Abu Dhabi, Dubai, Sharjah, and others)

  • GCC countries

  • Selected international destinations (based on service availability)

2. Estimated Delivery Times

Region Estimated Delivery Time
Within UAE 1 – 2 business days
GCC Countries 3 – 7 business days
International 7 – 14 business days (varies by country)

Note: Delivery times may be affected by public holidays or unforeseen shipping delays beyond our control.

3. Address Details

Please ensure you provide a clear and accurate delivery address with your phone number. The courier company may contact you to confirm the location.

4. Location Pin (Map)

Customers can use the location pin feature on the checkout page to accurately share their delivery location, ensuring faster and more accurate delivery.

5. Delays or Lost Shipments

If you experience an unusual delay or your shipment appears to be lost, please contact us within 48 hours from the expected delivery date, and we will follow up immediately with the courier.


📞 Support & Assistance

For any inquiries or to follow up on your order, please contact us:

  • 📧 Email: jakhahoud@gmail.com

  • 📍 Location: Abu Dhabi, United Arab Emirates

  • 📞 WhatsApp: Click here to contact us