Privacy policy

At Jakhah Oud, we respect your privacy and are committed to protecting your personal data when you use our website or place any orders from our store.

What Information We Collect

We may collect the following information when you use our store:

  • Your name, phone number, email address, and shipping address

  • Payment details such as card number or bank transfer information

  • Order details and the products you have purchased or added to your cart

  • Your interactions on the website (such as pages you visit or products you browse)

  • Your IP address and device type (for security and analytics purposes)

How We Use Your Information

We only use your information to:

  • Process and deliver your orders

  • Improve your shopping experience

  • Send updates about your order status or special offers (if you have agreed to receive them)

  • Prevent fraud and ensure website security

Do We Share Your Information?

Yes, but only with trusted shipping and payment partners to complete your orders.
We do not sell or share your data with any third parties for external marketing purposes without your consent.

Cookies

We use cookies to enhance your browsing experience, such as remembering items in your cart or showing products similar to what you like.

Security

We are committed to securing your data using encrypted systems and advanced security protocols.
However, we always recommend that you do not share your personal or banking information outside our website.

Your Rights

You have the right at any time to:

  • Request a review or correction of your data

  • Request to delete your account or unsubscribe from marketing messages

You can contact us through:
📧 jakhahoud@gmail.com
📍 Abu Dhabi, United Arab Emirates
📞 WhatsApp: +971 50 207 9676

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the updated revision date.